protonscr

some sort of crash when i try to start my steam app

steamopen Steam clientWeb Component
ValveSoftware/steam-for-linux#9949 · opened 2023-08-04 by schmaragon · updated 2023-10-01 · 5 comments · github
Sschmaragon 2023-08-04 github

Your system information

support@linux-aragorn-eu-2:~$ uname -a
Linux linux-aragorn-eu-2 5.19.0-1030-gcp #32~22.04.1-Ubuntu SMP Thu Jul 13 09:36:23 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

Please describe your issue in as much detail as possible:

Hi!

I'm getting some sort of crash when trying to run my steam app. Is this a known issue? Any workround?

support@linux-aragorn-eu-2:~$ /usr/bin/xvfb-run /usr/games/steam steam://run/2081900
steam.sh[1138]: Running Steam on ubuntu 22.04 64-bit
steam.sh[1138]: STEAM_RUNTIME is enabled automatically
setup.sh[1208]: Steam runtime environment up-to-date!
steam.sh[1138]: Steam client's requirements are satisfied
[2023-08-04 17:21:39] Startup - updater built Jul 28 2023 18:44:09
[2023-08-04 17:21:39] Startup - Steam Client launched with: '/home/support/.steam/debian-installation/ubuntu12_32/steam' '-nominidumps' '-nobreakpad' 'steam://run/2081900'
08/04 17:21:39 Init: Installing breakpad exception handler for appid(steam)/version(1690583737)/tid(1269)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2023-08-04 17:21:39] Loading cached metrics from disk (/home/support/.steam/debian-installation/package/steam_client_metrics.bin)
[2023-08-04 17:21:39] Using the following download hosts for Public, Realm steamglobal
[2023-08-04 17:21:39] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-08-04 17:21:39] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-08-04 17:21:39] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-08-04 17:21:39] Checking for update on startup
[2023-08-04 17:21:39] Checking for available updates...
[2023-08-04 17:21:39] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_ubuntu12
[2023-08-04 17:21:39] Manifest download: send request
[2023-08-04 17:21:40] Manifest download: waiting for download to finish
[2023-08-04 17:21:40] Manifest download: finished
[2023-08-04 17:21:40] Download skipped: /steam_client_ubuntu12 version 1690583737, installed version 1690583737, existing pending version 0
[2023-08-04 17:21:40] Nothing to do
[2023-08-04 17:21:40] Verifying installation...
[2023-08-04 17:21:40] Performing checksum verification of executable files
[2023-08-04 17:21:43] Verification complete
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf63ef9c0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf63ee1f0
GetWin32Stats: display was not open yet, good
GetWin32Stats: display was not open yet, good
steamwebhelper.sh[1362]: Runtime for steamwebhelper: defaulting to /home/support/.steam/debian-installation/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[1362]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
CAppInfoCacheReadFromDiskThread took 35 milliseconds to initialize
Vulkan missing requested extension 'VK_KHR_surface'.
Vulkan missing requested extension 'VK_KHR_xlib_surface'.
BInit - Unable to initialize Vulkan!
src/steamUI/steamuisharedjscontroller.cpp (540) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (540) : Fatal assert; application exiting
08/04 17:22:33 Init: Installing breakpad exception handler for appid(steam)/version(1690583737)/tid(1269)
assert_20230804172233_27.dmp[1581]: Uploading dump (out-of-process)
/tmp/dumps/assert_20230804172233_27.dmp
support@linux-aragorn-eu-2:~$ assert_20230804172233_27.dmp[1581]: Finished uploading minidump (out-of-process): success = yes
assert_20230804172233_27.dmp[1581]: response: CrashID=bp-a24f2905-038c-4547-8965-0398f2230804
assert_20230804172233_27.dmp[1581]: file ''/tmp/dumps/assert_20230804172233_27.dmp'', upload yes: ''CrashID=bp-a24f2905-038c-4547-8965-0398f2230804''

support@linux-aragorn-eu-2:~$ 


Steps for reproducing this issue:

Llostdevfound 2023-08-04 github

hey, I experience the same issue. Steam takes all RAM when launched.

MMartinKratochvil 2023-08-05 github

I have same issue on arch.

Sschmaragon 2023-08-06 github

How long does it usually take for these issues to get fixed(sorry i'm new to this)?

Sschmaragon 2023-08-08 github

My workaround for this is to first launch steam via the command line, and then launch the game directly from the executable.

Llostdevfound 2023-10-01 github

Why should this workaround work, any ideas?

On Tue., Aug. 8, 2023, 12:20 a.m. schmaragon, @.***>
wrote:

My workaround for this is to first launch steam via the command line, and
then launch the game directly from the executable.


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