protonscr

Steam UI won't Start Error: XRRGetOutputInfo() is not available

steamopen Steam clientDistro Family: Ubuntu
ValveSoftware/steam-for-linux#9959 · opened 2023-08-07 by m0thm · updated 2023-08-07 · 2 comments · github
Mm0thm 2023-08-07 github

Your system information

  • Steam client version (build number or date):
  • Distribution (e.g. Ubuntu):
  • Opted into Steam client beta?: [Yes/No]
  • Have you checked for system updates?: [Yes/No]
  • Steam Logs: [generate by running this command in a terminal tar -zcvf ~/Desktop/steam-logs.tar.gz ~/.steam/steam/logs]
  • GPU: Nvidia/Intel/AMD

Please describe your issue in as much detail as possible:

Steam crashes just afer completeing update. The main error is Error: XRRGetOutputInfo() is not available. This has been happening since I had a lock up and had to hard restart. I've tried all sorts including removeing xdg-desktop-portal-gnome and also reinstalling 'xdg-desktop-portal-gnome'. I followed the instuctions in getting started here just in case. Any help greatfully recvied.

Steps for reproducing this issue:

Hard reset with Steam running due to lock up (which might/might not have been steam) try and start steam

System Info:

updater built Jul 28 2023 18:44:09
Fresh install of Ubuntu 23.04
System:
Host: m0thm-desktop Kernel: 6.2.0-26-generic arch: x86_64 bits: 64
Desktop: GNOME v: 44.3 Distro: Ubuntu 23.04 (Lunar Lobster)
Machine:
Type: Desktop Mobo: ASRock model: 970 Extreme3 R2.0
serial: UEFI: American Megatrends v: P1.60
date: 06/05/2014
CPU:
Info: 8-core model: AMD FX-8320E bits: 64 type: MT MCP cache: L2: 8 MiB
Speed (MHz): avg: 1956 min/max: 1400/3200 cores: 1: 1400 2: 1469 3: 3360
4: 3360 5: 1471 6: 1652 7: 1469 8: 1470
Graphics:
Device-1: NVIDIA GA104 [GeForce RTX 3060] driver: nvidia v: 535.86.05
Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.8 driver: X:
loaded: nvidia unloaded: fbdev,modesetting,nouveau,vesa
gpu: nvidia,nvidia-nvswitch resolution: 1280x1024~60Hz
API: OpenGL v: 4.6.0 NVIDIA 535.86.05 renderer: NVIDIA GeForce RTX
3060/PCIe/SSE2
Audio:
Device-1: AMD SBx00 Azalia driver: snd_hda_intel
Device-2: NVIDIA GA104 High Definition Audio driver: snd_hda_intel
Device-3: C-Media USB Audio Device type: USB
driver: hid-generic,snd-usb-audio,usbhid
Sound API: ALSA v: k6.2.0-26-generic running: yes
Sound Server-1: PipeWire v: 0.3.65 running: yes
Network:
Device-1: Realtek RTL8812AE 802.11ac PCIe Wireless Network Adapter
driver: rtl8821ae
IF: wlp5s0 state: up mac: ac:15:a2:90:61:cc
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
driver: r8169
IF: enp6s0 state: down mac: d0:50:99:62:fb:98
Drives:
Local Storage: total: 2.73 TiB used: 259.25 GiB (9.3%)
ID-1: /dev/nvme0n1 vendor: Western Digital model: WD Blue SN570 1TB
size: 931.51 GiB
ID-2: /dev/sda vendor: Seagate model: ST2000DM008-2FR102 size: 1.82 TiB
Partition:
ID-1: / size: 905.97 GiB used: 68.2 GiB (7.5%) fs: ext4 dev: /dev/nvme0n1p2
ID-2: /boot size: 973.4 MiB used: 200 MiB (20.5%) fs: ext4 dev: /dev/sda2
ID-3: /boot/efi size: 1.05 GiB used: 6.1 MiB (0.6%) fs: vfat
dev: /dev/sda3
ID-4: /home size: 1.78 TiB used: 190.86 GiB (10.5%) fs: ext4
dev: /dev/sda4
Swap:
ID-1: swap-1 type: partition size: 10 GiB used: 0 KiB (0.0%)
dev: /dev/nvme0n1p1
ID-2: swap-2 type: partition size: 10 GiB used: 0 KiB (0.0%)
dev: /dev/sda1
Sensors:
System Temperatures: cpu: 30.4 C mobo: N/A gpu: nvidia temp: 35 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:
Processes: 317 Uptime: 1d 23h 9m Memory: 31.22 GiB used: 4.5 GiB (14.4%)
Shell: Bash inxi: 3.3.25

.dmp terminal results and steam logs attached.
Steam_Crash_Logs_Terminal_Dump.zip

Kkisak-valve maintainer 2023-08-07 github

For reference, the attached minidump looks like a SIGSEGV in libgdk-x11-2.0.so.0.2400.10.

Mm0thm 2023-08-07 github

I've given in removed steam altogether and installed the flatpak .. it is now starting at least.

Nothing extracted yet.