protonscr

after the latest intel update, the game doesnt open and says "This version of directx is not supported by the titles, please check the system requirements."

dxvkclosed needs more infowindows
doitsujin/dxvk#4294 · opened 2024-09-25 by HI-man339 · updated 2024-09-27 · 18 comments · github
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HHI-man339 2024-09-25 github

Please describe your issue as accurately as possible.
here is how it was, before dxvk: the game gave 2 fps, after DXVK: worked like normal game and i could enjoy it
Then came the latest intel update, which was on 9th of september 2024, ever since that the game is sending me the msg, "This version of directx is not supported by the titles, please check the system requirements."
Please help, i will provide whatever necessary info i can

If you use Windows, please check the following page: https://github.com/doitsujin/dxvk/wiki/Windows

Software information

Name of the game, settings used etc.: Batman arkham knight, all low settings

System information

  • GPU: Intel iris xe
  • Driver: dunno
  • Wine version: whats wine
  • DXVK version: 2.4

Apitrace file(s)

  • Put a link here

For instructions on how to use apitrace, see: https://github.com/doitsujin/dxvk/wiki/Using-Apitrace (i tried this apitrace, it just gave the message box as, "the application was unable to start correctly, (0xc0000005). Click ok to close the application"

Log files

Please attach Proton or Wine logs as a text file:

  • When using Proton, set the Steam launch options for your game to PROTON_LOG=1 %command% and attach the corresponding steam-xxxxx.log file in your home directory.
  • When using regular Wine, use wine game.exe > game.log 2>&1 and attach the resulting game.log file.
KK0bin maintainer 2024-09-25 github

There should also be a log file called something like ArkhamKnight_d3d11.log right next to the .exe file of the game. Can you please upload that?

HHI-man339 2024-09-25 github

@K0bin i am reinstalling the game, and then i will install, dvxk and run it again, i will send it asap

HHI-man339 2024-09-25 github

@K0bin i couldnt find the log file, here i have attached the files present, and also the message
after dxvk
before dxvk  2
before dxvk

i would be gratefull for your help, i really want to play this game

KK0bin maintainer 2024-09-25 github

I dont see any DXVK d3d11.dll or dxgi.dll files in your screenshot either.

HHI-man339 2024-09-25 github

@Its there, but yeah, any solution?

BBlisto91 2024-09-25 github

Show a screenshot with the dxvk files you put in the game folder

HHI-man339 2024-09-25 github

@Blisto91 @K0bin
image

BBlisto91 2024-09-25 github

Make sure you dont have "OpenCL, OpenGL & Vulkan Compatibility Pack" installed on your system

HHI-man339 2024-09-26 github

@Blisto91 its not there, i am telling yall, something was in the latest intel update that changed it because before it, everything worked perfect, do u have a discord we can talk on or smth like that, cuz this is getting tedious

BBlisto91 2024-09-26 github

If it broke with a driver update then I think you should try to report it to Intel.

HHI-man339 2024-09-26 github

@Blisto91 what can they do?

HHI-man339 2024-09-26 github

@K0bin @Blisto91 there has to be some way right? to fix this?

KK0bin maintainer 2024-09-26 github

We still don't know what the issue is.

HHI-man339 2024-09-27 github

@K0bin well, i was hoping if yall could tell me what changes to make in dxvkl's directx 11 file so that it becomes compatible with directx 12 or simply change things in directx 11 file to make it directx12

Mmbriar 2024-09-27 github

This game doesn't use directx12 and the problem you're having has nothing to do with directx12. I don't know why DXVK suddenly started to fail without producing any logs for you, but it most likely is some sort of driver or setup issue.

HHI-man339 2024-09-27 github

@mbriar wait, the game doesnt use directx12 , but my pc has directx12, so would that cause problem?

Mmbriar 2024-09-27 github

No, that's not a problem.

HHI-man339 2024-09-27 github

@K0bin @Blisto91 @mbriar ITS DONE!, ITS FIXED, I CAN PLAY IT, HAHAHAHAHA, ITS DONE,
heres what i did, i went into device manager, to display driver, updated to another driver (09/13/24) remember this date, because that update did it, i can finally play it, THANK YOU FOR YALLS HELP, IF ANYONE EVER COMEES ACROSS THIS PROBLEM AGAIN, JUST SHOW THEM THIS MSG

Launch options

DLLs

Error codes