protonscr

Tekken 7 - Does not start

protonclosed appid 389730
ValveSoftware/Proton#1686 · opened 2018-10-03 by alkazar · updated 2018-10-03 · 1 comments · github · game page · search this game
Aalkazar 2018-10-03 github

Compatibility Report

  • Name of the game with compatibility issues: Tekken 7
  • Steam AppID of the game: 389730

System Information

  • GPU: GTX 1080
  • Driver/LLVM version: nvidia 396.54
  • Kernel version: unknown (latest SteamOS beta)
  • Link to full system information report as Gist: cannot obtain from SteamOS
  • Proton version: unknown (latest beta)

I confirm:

  • [x] that I haven't found an existing compatibility report for this game. (did not find a report of this error)
  • [x] that I have checked whether there are updates for my system available.

Symptoms

After starting the game, the error "DX11 feature level 10.0 is required to run the engine." is displayed. Clicking OK closes the game.

Reproduction

  1. start game
  2. observe the error

Notes

I am using the latest SteamOS beta (SteamOS 2.0 update 1:2.166), Steam client beta and Steam Play beta.

The game used to work perfectly until a week or so ago. As far as I could tell there were no updates to the game, proton, Steam OS, nor Steam at the time.

I tried validating the game data, re-downloading the game from scratch and deleting the compat files without success.

Steam support sent me here and advised me to file a bug report.

Kkisak-valve maintainer 2018-10-03 github

Hello @alkazar, this issue is already being tracked at https://github.com/ValveSoftware/SteamOS/issues/652. Closing as a duplicate.

Upstream links