Sims 4 OriginThin Setup Continues Indefinitly

protonclosed

ValveSoftware/Proton#4193 · opened 2020-09-13 by TritonSr · updated 2021-08-15 · 2 comments · github

TTritonSr 2020-09-13 github

Compatibility Report

Name of the game with compatibility issues: The Sims 4
Steam AppID of the game: 1222670

System Information

GPU: Intel UHD Graphics 620
Driver/LLVM version: Intel Open Source Technology Center Mesa DRI (3.0 Mesa 18.3.6)
Kernel version: 5.4.64
Link to full system information report as Gist: https://gist.github.com/betterthanyou710/ed58c59394e5d2a869c4b9e399951ff0
Proton version: 5.0

I confirm:

[v] that I haven't found an existing compatibility report for this game.
[v] that I have checked whether there are updates for my system available.

Symptoms

For first time setup, gets caught on "Installing: OriginThinSetup (step 1 of 2)" indefinitely and doesn't fill up the blue bar, instead there is a timed out icon.

Reproduction

Starting the game
(Usually verifying files first)

I can't find the APPID log anywhere in my files, let me know if there is some obvious place that I'm missing that would have it.

Kkisak-valve maintainer 2020-09-13 github

Hello @betterthanyou710, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/4174#issuecomment-691738582.

IIlgazC 2021-08-15 github

I have the exact same issue on openSUSE Tumbleweed

Upstream links

ValveSoftware/Proton/issues/4174x1 2020-09