protonscr

EA App Crashing

protonclosed
ValveSoftware/Proton#6375 · opened 2022-12-10 by MoW9CHh · updated 2022-12-10 · 1 comments · github
MMoW9CHh 2022-12-10 github

Compatibility Report

  • Name of the game with compatibility issues: Sims 4
  • Steam AppID of the game: 1222670

System Information

I confirm:

  • [X] that I haven't found an existing compatibility report for this game.
  • [X] that I have checked whether there are updates for my system available.

Compressed log file was too large to attach, here's a link: https://file.io/GaeZ5LHBQiYb

Symptoms

From late November up through Dec 6, the game ran relatively well. Occasionally, I would need to do the "delete the game's compatdata folder" trick to get the EA app to run successfully. But, starting the 6th, I'm unable to get past the app crashing. I have tried:

  1. Deleting the compatdata folder and trying multiple Proton versions.
  2. Running updates on my machine.
  3. Running the Steam client beta.
  4. Power cycling, obviously.

Reproduction

Attempting to launch the game from the Steam client

Kkisak-valve maintainer 2022-12-10 github

Hello @MoW9CHh, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/4174#issuecomment-1345276760.

Upstream links