I thought I did not have the missing icons problem, but that was because not all civs / gods are equally impacted. For Poseidon for example, you have to scroll right to see a missing icon, whereas with Kronos, that's indeed very visible.

Here's what the missing icons look like:

I'm using a Radeon RX 6600 with the AMDGPU driver (Mesa 24.1.6), X11 (Xorg 21.1.13) and Proton 9.0-2.

Hello everyone,
I was able to play the beta without any major problems. Now the game is playable in advanced access and I can no longer start it.
(After the small window (splash.bmp) only black appears in full screen and the application stops instead of the loading image)
How do I report the problem correctly?

Hi @GetGetgamer
Please share your system information (see how SWarrener did in the first message of this issue for a good example).

steam-1934680.log.zip

I was able to fix the keyboard input issue by running the game through gamescope, instead of natively running through wayland. I've attached the log for the most recent session here (where my keyboard input works correctly) in case it proves useful.

When I start the game it launches into a blackscreen, the cursor changes and the music plays.
Moving the mouse around I can hear faint clicking, like it moves over a menu button like in the original.

The game runs out the box with Proton Experimental.

Nvidia 535.xxx and Ubuntu 24.04.

Only bug have encountered is that certain tooltips are not visible, but can still be interacted with.

Not tried multiplayer yet, but skirmish and campaign works fine.

The game runs out the box with Proton Experimental.

Nvidia 535.xxx and Ubuntu 24.04.

Only bug have encountered is that certain tooltips are not visible, but can still be interacted with.

Not tried multiplayer yet, but skirmish and campaign works fine.

I do not understand why so many different people have such variing results, from working to completely not working with basically the same systems, or at-least comparable.

I am running Kubuntu 24.04.1
Nvidia GeForce RTX 3060 Ti
Nvidia driver version: 470.256

maybe it's X11 vs Wayland

Replying to https://github.com/ValveSoftware/Proton/issues/8032#issuecomment-2322955076

I have a 3080, but the difference is that you are using a really old driver at this point, 470 Vs 535.

maybe it's X11 vs Wayland

My thoughts, exactly. Works for me on X11 (+AwesomeWM) — I'll edit my post above. I haven't tested on Wayland.

https://www.nvidia.com/download/driverResults.aspx/186016/en-us/ 470 driver.

Replying to https://github.com/ValveSoftware/Proton/issues/8032#issuecomment-2322956096

good point! will see if updating them helps.

I installed nvidia-535 but it got worse, game starts with a black screen and no audio and game hangs needs manual kill.
running with Proton Experimental
Logs:
steam-1934680.zip

Proton 9:
Black screen no audio, game hangs needs manual kill
Logs:
steam-1934680.zip

Proton 8:

Text reads:

This game is attempting to launch on an unknown GPU vendor, this game has not been tested on this GPU and may not be playable.
VendorID: 0
DeviceID: 0

Clicking OK, Black screen no audio, game hangs needs manual kill
Logs:
steam-1934680.zip

Proton 7:
Same dialog as Proton 8 start, clicking OK Attempts to launch game, but crashes and pops up "bugsplat"
Logs:
steam-1934680.zip

System info:
system.txt
Nvidia packages:
packages.txt
Kernel:
Linux Beefy 6.8.0-41-generic [#41](/issue/ValveSoftware/Proton/41)-Ubuntu SMP PREEMPT_DYNAMIC Fri Aug 2 20:41:06 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
Ubuntu Release:

No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 24.04.1 LTS
Release:        24.04
Codename:       noble

nvidia-settings:

Another issue reported by u/Sarkani on Reddit, is that Xbox Network Sign In doesn't work (it's useful to setup a clan tag).

I can reproduce the issue and it looks like when clicking on the sign in button, the game tries to launch another program (TestWebClient.exe), which seems to be a .NET app that immediately crashes because it's missing a dll (WebView2Loader.dll). A quick search for this dll suggests it's part of the Microsoft Edge web browser.

Crash logs

@intelligentgaming
did you do a fresh 24.01 install and is it ubuntu or another variation?

I myself have Ubuntu 24.01 but upgraded from 22.04 with the Kubuntu variation.

@intelligentgaming did you do a fresh 24.01 install and is it ubuntu or another variation?

I myself have Ubuntu 24.01 but graded from 22.04 with the Kubuntu variation.

Hello , Mouse Sluttering heavily when you move it to another location , i think it's wayland related , hopefully someone with more experience can explain whats happening , it's running good but the mouse slutter heavily and there's some missing icons texture etc etc .

Update: The Issues is wayland related , it's working fine on X11 .

the issue is not Present in Age Of Empire 3 DE which uses the same engine as AoM , for whatever reason AoM on wayland is not working .

I have missing fonts on Fedora 40 using Proton Experimental on as13th Gen Intel(R) Core(TM) i7-13620H with Integrated graphics.

Otherwise the game seems to work fine.

I have missing fonts on Fedora 40 using Proton Experimental on as13th Gen Intel(R) Core(TM) i7-13620H with Integrated graphics.

Otherwise the game seems to work fine.

I had the same issue. Ubuntu with intel i7 and integrated graphics. I think it's related to the intel integrated graphics as it's the only gpu I've seen experiencing the problem. Downgrading to Proton 7.0-6 fixed the missing text for me. I also have "%command%" in the launch options.

is anyone running the game on wayland and not getting sluttering when moving the mouse , please update trying to debug whats going on , thanks .

I've downgraded my Nvidia driver to 535 and 470 and neither seems to clear up the blackscreen issue for me on Pop_OS 22.04 .

I got Age of Empires 4 to work via PROTON_USE_WINED3D=1 %command% , though its performance is subpar. Not sure if these share the same engine. It did have the same black screen issue so I believe this is direct-x related.

I saw some posts for Steamdeck stating Proton 9.0.5 works for them on the beta OS version for Steamdeck for Age of Mythology Retold. How would I test that on my Pop_OS 22.04 flatpak install of Steam?

I attempted using Proton GE 9.13 and have the same issue there as well.

I saw a post on AOE4 ProtonDB about using 6.3-8 to bypass black screen.
So for AOMR I tried Proton 6.3-8, this allowed the game to work on Nvidia driver 555 but prompts "Unknown GPU vendor" and works.
After this 7.0-6 worked for some reason though it has the same error popup, then runs fine after. (I'm shocked because I tried before and it didn't work)
Tried 8.0-5 after and this also worked.
Tried 9.0-2 and not working again.

Every working version does give the "Unknown GPU vendor" error though.

Replying to https://github.com/ValveSoftware/Proton/issues/8032#issuecomment-2334800012

If I run it with 6.3-8 it says that I need atleast Windows 10 to run this game.

vulkaninfo output:
output.txt
vulkaninfo summary:
output.txt

running either command gives me this Warning unsure if relevant but who knows:

WARNING: [Loader Message] Code 0 : terminator_CreateInstance: Received return code -3 from call to vkCreateInstance in ICD /usr/lib/x86_64-linux-gnu/libvulkan_virtio.so. Skipping this driver.

if I am interpreting that summary correctly,
I have 3 Cards, I know I have the RTX Nvidia card GPU0
GPU2 is I guess my intergrated card.

GPU1 Confuses me, I don't have a AMD card in my pc ... I do have a AMD CPU though.

Running this command shows selectable gpu's

$ MESA_VK_DEVICE_SELECT=list vulkaninfo

output:

WARNING: [Loader Message] Code 0 : terminator_CreateInstance: Received return code -3 from call to vkCreateInstance in ICD /usr/lib/x86_64-linux-gnu/libvulkan_virtio.so. Skipping this driver.
selectable devices:
  GPU 0: 10de:2486 "NVIDIA GeForce RTX 3060 Ti" discrete GPU 0000:01:00.0
  GPU 1: 1002:1638 "AMD Radeon Graphics (RADV RENOIR)" integrated GPU 0000:0c:00.0
  GPU 2: 10005:0 "llvmpipe (LLVM 17.0.6, 256 bits)" CPU 0000:00:00.0

I was thinking maybe I can forcefully select a GPU with proton.

Also I have zero clue on what the LLVM things is.

Game works perfectly for me on an AMD gpu (RX 7700 XT, Mesa 24.1.3, Kernel 6.10.7, GNOME with Wayland) and openSUSE Tumbleweed with Proton Experimental.

However, ray tracing is not available in game (it's greyed out in game options) - does anyone know how to get ray tracing working?

I was thinking maybe I can forcefully select a GPU with proton.

I suspect you could use VKD3D_FILTER_DEVICE_NAME (for DirectX 12 emulation) or DXVK_FILTER_DEVICE_NAME (for DirectX 11 and below emulation) to explicitly select an non-default GPU, eg:

VKD3D_FILTER_DEVICE_NAME="RTX 3060 Ti" %command%

or

DXVK_FILTER_DEVICE_NAME="RTX 3060 Ti" %command%

as a startup option. That being said, you shouldn't have to, as the discrete GPU (the RTX 3060 Ti) should be the default.

Could it be that you don't have an ICD for your NVIDIA GPU? Could you list the content of /usr/share/vulkan/icd.d?

Also I have zero clue on what the LLVM things is.

LLVMpipe is a software driver that you can use for Vulkan (through Lavapipe); that's definitely not the “GPU” you want to use (as it would actually use your CPU).

I got Age of Empires 4 to work via PROTON_USE_WINED3D=1 %command% , though its performance is subpar.

This option switches from the newer Vulkan-based implementation of DirectX to the older OpenGL-based implementation. It's never going to give the same performance as when using the Vulkan-based implementation. Most people will probably want to stay away from this option, unless they use an old GPU.

Now, the fact that it works with the option and doesn't work without it shows that the issue is most likely related to Vulkan: either your GPU doesn't support the minimum required version of Vulkan, or your GPU driver is too old (NVIDIA 470 is too old, for example).

Could you share what GPU you're using?

Proton 9.0.5 […] Proton GE 9.13 […] Proton 6.3-8 […] 7.0-6 […] 9.0-2

When using Vulkan, the default, stable release of Proton (ie. Proton 9.0-2) should work just fine, unless your GPU (or GPU driver) doesn't support Vulkan 1.3. For GPUs that don't support Vulkan 1.3 but support Vulkan 1.2, Proton 7.0-6 is the latest release you can use. For GPUs that don't support Vulkan 1.2, or when Proton 7.0-6 is too old to run a game, using PROTON_USE_WINED3D=1 %command% can help but performance won't be as good.

Every working version does give the "Unknown GPU vendor" error though.

Screenshot for reference.

Replying to https://github.com/ValveSoftware/Proton/issues/8032#issuecomment-2336423851

Using an Nvidia Geforce 3070 , have tried these launch commands to clear error/get working on newer Proton:

__NV_PRIME_RENDER_OFFLOAD=1 __GLX_VENDOR_LIBRARY_NAME=nvidia __VK_LAYER_NV_optimus=NVIDIA_only %command%

VKD3D_FILTER_DEVICE_NAME="RTX 3070" %command%

Had Kubuntu 24.04 installed (which uses X11) previously but did a fresh install of Ubuntu 24.04 which uses Wayland,
Running the game with Proton 9.0-2

Distributor ID: Ubuntu
Description: Ubuntu 24.04.1 LTS
Release: 24.04
Codename: noble

it's a different machine but it had the exact same troubles as I had before.

After installing this Version of Ubuntu the Game Starts and says it's running on an unknown/untested GPU
but continues just fine after pressing OK,
turned all the settings way up (except ray casting those are grayed out) runs fine still.
Haven't tried Multiplayer yet.

Vulkaninfo summary:
output.txt

Vulkaninfo full:
output.txt

Replying to https://github.com/ValveSoftware/Proton/issues/8032#issuecomment-2336655530

it will run good on X11 , but wayland has issues , let's see if Valve can do anything to fix the issues , pretty sure it's some regression from proton side , but we can wait cause x11 works just fine .

Another issue reported by u/Sarkani on Reddit, is that Xbox Network Sign In doesn't work (it's useful to setup a clan tag).

I can reproduce the issue and it looks like when clicking on the sign in button, the game tries to launch another program (TestWebClient.exe), which seems to be a .NET app that immediately crashes because it's missing a dll (WebView2Loader.dll). A quick search for this dll suggests it's part of the Microsoft Edge web browser.

Crash logs

Just as an interesting note, the file does actually exist in the game install. If you look at <gameroot>/runtimes/win-x64/native/ you'll fine that exact file there. Interesting to note, Warhammer 40000: Darktide seemed to have some kind of problem with it mentioned here.

Has anyone had any luck with the icons yet? I noticed that the proton version has an impact on this. My Steam install defaulted the game to proton 6.3-8 (I need to fix that lol) on first install and all of the legacy pack icons were missing. After setting it to Proton-GE 9.11 (and now 9.13) the vast majority are visible with only the few shown above missing. I can't quite seem to track down why they don't appear. I'm on an AMD GPU if it matters.

I got the game to run (incredibly good) here is the following that I did:
I reinstalled my pc, I installed Manjaro (to be closer to newer packages)
Then installed steam, Downloaded the game, enabled compatibility, only got it to work with proton 7
any other proton gave me a black screen with music playing in the background.

I am running X11 at the moment, my install of Manjaro (with KDE theme) also has an option for Wayland which you can choose from the login, it could make debugging things easier as you can easily switch between Wayland and X11.

My Graphics drivers work really bad in Wayland is what I have noticed.

Edit it works with proton 8 too in my case, it gave the "graphics card" popup but after clicking I did not notice a decrease in performance in respect to Proton7

Experimental and Proton9 still give a black screen (didn't say my gpu was untested) with music playing in the background.

What I can't get my head around is why other people with similair systems like Wayland/X11 get it to work on one or the other, or have it work with different kinds of proton version.

tried running in Wayland with Proton7, it works it does give the untested gpu popup but after it works really well.
I did a benchmark in the game and the performance is slightly lower.

Running with Proton8 on wayland works, it also gives the untested GPU popup but then after runs fine,
running a bench mark reveals that the performances is lower then proton7 in wayland.

Running with Proton9 on wayland does not work and gives the following error:

Running Experimental on wayland gives exactly the same results as running Proton9 in wayland.

Replying to https://github.com/ValveSoftware/Proton/issues/8032#issuecomment-2349852541

are you running nvidia or amd gpu ?

cause my game runs on wayland but with sluttering , i feel this is mostly due to an nvidia driver and explicit sync .

i have no idea how you guys make it work on wayland , i tried many different possibilities , different kernel different nvidia drivers , different proton version , all results in the same weird behavior , the mouse freezes for a second when u move it , kind of mouse sluttering , fps in untouched its stable 144 , however the mouse behavior makes the game unplayable on wayland , Age Of Empire 3:DE does have the same behavior , X11 works perfectly fine , not sure whats happening with wayland and the games and i dont have amd card to test it , i can still do one test , is using the mesa nvk driver , instead of nvidia one to see if things are different .

ok i traced the issue what's causing the mouse freeze , it's related to kwin compositor with nvidia explicit sync , after trying everything i thought of installing gnome and as i expected it's from the kde kwin compositor , will report a bug for the kde devs .

Mine is working on sway, but I need to move it to the first workspace as otherwise the screen will stutter and move to the upper left.

So mouse stuttering might also be caused by camera problems due to inaccurate mouse position values compared to, say, Windows.

The Problem:
The game freezes with a black screen after switching to full screen.
no sound and no reaction.

I was able to play the pre-release without any problems.
All other Age games (1-4) work without any problems.

System Information:
CPU: AMD Ryzen 7 7800X3D 8-Core Processor
GPU: NVIDIA GeForce RTX 4070
Video driver version: 4.6.0 NVIDIA 555.58.02
Kernel version: 6.11.0-cb1.0.fc40.x86_64
Link to full system information report as Gist: (https://gist.github.com/GetGetgamer/c5d17d3f66307f187f51c80e6ad3257b)

Proton versions trid: 
Proton 6.3-8
Proton 7.0-6
Proton 8.0-5
Proton 9.0-3
Proton Experimental 9.0-20240921
Proton GE 9-7
Proton GE 9-10
Proton GE 9-11
Proton GE 9-13

Logs.zip

I am at your disposal for further questions

Proton Experimental/9 Stopped to work.
The Game Run fine with proton 7.

i'am using wayland .

The Game Gives blackscreen under proton 9.0.x or proton experimental , works just fine under proton 8.0.x or 7.0.x
the proton log is below .

Uploading steam-1934680.zip…
steam_diagnosis.zip

I can confirm the missing icons on Proton 9.0.3 / GE-Proton9-15.

They are not present within the "Tech Tree":

But they are also missing while ingame:

(Incomplete list taken from ProtonDB comments):

Missing tech/research icons: Husbandry (gathering), Draft Horses (siege), Norse: Rime (Skadi), Safeguard (Heimdall), Jotuns (Njord), Rampage (Hel), Atlanteans: Theft of Fire (Prometheus), Perception (Leto), Sons of the Sun (Hyperion), Titanomachy (Helios), Frontline Heroics (Oceanus), Lance of Stone (Theia).

The missing icons are fixed, just a quick follow-up.

Proton: GE-Proton9-18
Game: 100.17.46557.0

On Nixos I get an error so far:

I'm on Nixos - I3wm X11. Error is probably related to the fact that the laptop has both integrated and Nvidia GPU.

Edit

So it crashes due to Out Of Memory error when using the integrated Intel graphics card.

Update:

I'm on the Nvidia driver 550.142 currently.

"Works" (black screen goes away after a moment but VERY low FPS) with GE 18-22 and Proton 9-Experimental.

Proton version 6.3-8/7.0-6/8.0-5 seems to be the best versions, launches with GPU warning, but FPS is correct, and no black screen at all.

The game goes into the main menu but the interface does not show up. I could hear the ticks when I hover over a button and could click them but the background would either freeze until I pressed esc to return or it went to the campaign map also without any interface. I haven't played the game in a while so I don't know when this started happening.

I am on AMD 4600G using its Vega 7, Fedora 41 KDE up-to-date, Mesa 24.3.3.

Proton versions used are 8, 9, Experimental, Hotfix, GE 9-22.

Game works perfectly for me on an AMD gpu (RX 7700 XT, Mesa 24.1.3, Kernel 6.10.7, GNOME with Wayland) and openSUSE Tumbleweed with Proton Experimental.

However, ray tracing is not available in game (it's greyed out in game options) - does anyone know how to get ray tracing working?

Same experience with an Nvidia GPU. Not much help but I tried manually editing graphicalprofile.xml to enable the features and they show as enabled in game. However it just disables those settings altogether and there are no shadows at all.

When I start the game, it initially displays a popup stating:

Unknown GPU Vendor
"The game is attempting to launch on an unknown GPU vendor, this game has not been tested on this GPU and may not be playable."

VendorID: 0
DeviceID: 0

If I click "OK," I can play the game, but the ray tracing graphics options remain inaccessible.
I've tested this behavior with all current Proton versions, including Hotfix and Experimental.

Graphics: Device-1: NVIDIA GA104 [GeForce RTX 3060 Ti Lite Hash Rate] driver: nvidia v: 570.86.16 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: nvidia unloaded: fbdev,modesetting,nouveau,vesa gpu: nvidia,nvidia-nvswitch resolution: 1920x1200~60Hz API: EGL v: 1.5 drivers: nvidia,swrast platforms: gbm,x11,surfaceless,device API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 570.86.16 renderer: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2

I also get a black screen when starting the game on arch (kde plasma + wayland). I've tried multiple proton versions including 8.0.5 and none of the worked. I also tried to change the UserSettings.xml. The proton logs show the following error:
6558.709:0124:0154:warn:seh:dispatch_exception EXCEPTION_ILLEGAL_INSTRUCTION exception (code=c000001d) raised

Seems like toggling "Enable GPU Diagnostic Mode" allows to enable ray tracing

With 9950X3D (which has an integrated GPU) and NVIDIA 4070 Super on 575.64 drivers on Arch Linux, the game would just show the splash screen and freeze, with no error. Going through protondb https://www.protondb.com/app/1934680 I tried

gamescope -W 1280 -H 720 -b --force-grab-cursor -- %command%

Where the game finally launched, so I upped the gamescope to my native 3440x1440, but the game ran at the lowest settings. I finally realized it selected the iGPU.

So I forced device 0 and Gamescope like so, where the game complains about not tested and supported GPU, as screens above from @fenvarien. People on protondb reported it worked fine with 550 drivers, so I guess the game simply hasn't been patched for the latest Nvidia drivers yet.

VK_ICD_FILENAMES=/usr/share/vulkan/icd.d/nvidia_icd.json VK_DEVICE_SELECT=0 gamescope -W 3440 -H 1440 -b -f --force-grab-cursor -- %command%

And all runs fine on nearly max settings on 2560x1080, ~55 fps in the crazy benchmark, without the gamescope, it would be around ~45 fps for some reason, but I tested only slightly so far.

Ubuntu 25.04 - Wayland - Graphic card AMD with officiel drivers installed - Proton experimental.

The game is not playable because the UI of gnome is over it! 😅

Ubuntu 25.04 - Wayland - Graphic card AMD with officiel drivers installed - Proton experimental.

The game is not playable because the UI of gnome is over it! 😅

I also experience this with Ubuntu 25.04, X11, and Nvidia 575 drivers. Happens on Proton 9 and 10.

I can workaround it by setting the game to windowed mode.

https://gist.github.com/patwre/0b750fcec20703b5f322644f6f7193ef

steam-1934680.log.gz

@kisak-valve I hope this helps ! I think these are the Hotfix logs

If you completely close Steam, then run steam from a terminal, does that have an effect? https://gist.github.com/patwre/0b750fcec20703b5f322644f6f7193ef#file-gistfile1-txt-L263-L283 and https://gist.github.com/patwre/0b750fcec20703b5f322644f6f7193ef#file-gistfile1-txt-L76 makes me suspect something similar to ValveSoftware/steam-for-linux#8179 is happening where the AMD graphics is trying to render to the user session running on the NVIDIA proprietary driver and it's having a hard time. Also, -dx11 in the header of the Proton log implies you have that in the game's launch options. Does removing that bring the D3D12 message back and can you collect a Proton log where you see that message?

steam-1934680.log.gz Here is the file where I had only the log command written the [PROTON_LOG=1 %command%]. I tried to run it from the terminal but the game won't load. It is 100% a gpu issue since the game seems to be loading when using Hotfix or even Experimental but I only see a black screen while I can hear the game music and I can blindly click stuff.

Edit: I tried to find a way through using AI because I am new to Linux and it mentioned the following
"From the logs and your setup:

Your RTX 4060 is detected correctly by Vulkan.

Proton cannot convince the game’s internal GPU check to accept NVIDIA because it sees multiple GPUs (dual GPU hybrid setup).

This is why black screen / “unknown GPU vendor” persists no matter X11, GE-Proton9-10, or launch variables.

So, under Ubuntu 25.04 on your dual GPU system, AoM Retold is currently not playable via Proton/DX12 due to the game’s internal checks."

Is this information correct? @kisak-valve

Edit 2: I solved the Issue by changing Auto Detect Discrete Display to "Enabled" and iGPU COnfiguration to "Disabled" From the Bios. It seemed that before that AoM would try to read the wrong GPU even though I tried to force to read the Nvidia.
I hope this helps all future dual graphics card AoM players

Replying to https://github.com/ValveSoftware/Proton/issues/8032#issuecomment-3416493423

Thankyou Thankyou Thankyou.
Disabling the iGPU on my 9800X3D + RTX 4080 Super machine in the Bios worked, tried everything else first.

Hi y'all, I've been having crashing regarding AOM:R since update 18.56738
I've attached my most recent log after trimming ~~ line 10,000-623,000 semi arbitrarily due to repeated errors.
Steps taken:

• Swapped proton versions (9, 10, 10-25 GE)
• Deleted and created prefix
• Rebooted pc after updating

What happens:

• Launch from Steam
• Splash screen appears
• Bugsplat crash appears

steam-1934680.trimmed.log