protonscr

The Crew Motorfest - 'An error has occured. Returning you to the login menu.'

protonclosed
ValveSoftware/Proton#9560 · opened 2026-03-11 by mike277202 · updated 2026-05-19 · 2 comments · github
Mmike277202 2026-03-11 github

Compatibility Report

  • Name of the game with compatibility issues: The Crew Motorfest
  • Steam AppID of the game:2698940

System Information

  • GPU: Nvidia 3060 12G
  • Video driver version: nvidia v: 590.48.01
  • Kernel version: 6.17.0-14-generic
  • Link to full system information report as Gist:
  • Proton version:

I confirm:

  • [X ] that I haven't found an existing compatibility report for this game.
  • [X ] that I have checked whether there are updates for my system available.

[]Gist file here
(https://gist.github.com/mike277202/d8eaec2016a948a0d7c247705ddf64f1)

Symptoms

Game keeps kicking me out of races with the error
'An error has occured. Returning you to the login menu.'

Reproduction

Seems to occur constantly and all of a sudden it will stop happening

Cycle time Grep - AI and I say its correct lightly but it claims that battleye is trying to scan memory pages then crashes - here is what it said

The log just stops dead at 1237.438 with a flood of QueryWorkingSetEx calls — and then nothing. That is the exact moment BattlEye kills the game.

QueryWorkingSetEx is another memory inspection API that BattlEye uses to scan process memory pages — it's checking whether memory regions are legitimate. The fact that the log ends mid-flood at the exact same timestamp across multiple threads means BattlEye completed its scan, made a decision, and terminated the process simultaneously across all threads.
Where Things Stand

This is a BattlEye anti-cheat enforcement issue at the Wine kernel level, not a configuration problem. BattlEye is running its integrity scans using APIs (ProcessCycleTime, QueryWorkingSetEx) and getting back data that looks suspicious under Wine/Proton, causing it to terminate the session. This is happening even on GE-Proton10-32.
https://gist.github.com/mike277202/e3464b171f3e40b933f0b6be04ad2be6

Kkisak-valve maintainer 2026-03-11 github

Hello @mike277202, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/9119#issuecomment-4038981317.

Ttanaka-mambinge 2026-03-16 github

I'm also getting a similar error but on windows. Started recently after season 9 update

Proton versions

Upstream links