protonscr

Steam randomly freezes

steamopen Steam clientDistro Family: Ubuntu
ValveSoftware/steam-for-linux#10793 · opened 2024-04-18 by NLBen · updated 2026-06-22 · 13 comments · github
NNLBen 2024-04-18 github

Your system information

  • Steam client version (build number or date): 1713317598
  • Distribution (e.g. Ubuntu): Ubuntu 22.04 LTS
  • Opted into Steam client beta?: Yes
  • Have you checked for system updates?: Yes
  • Steam Logs: [generate by running this command in a terminal tar -zcvf ~/Desktop/steam-logs.tar.gz ~/.steam/steam/logs]
    logs.zip
  • GPU: AMD

Please describe your issue in as much detail as possible:

Steam randomly freezes up since either the current or before-current beta branch (can't recall which of both it is). Visiting the story, launching games or just browsing my library - it can happen at any time.

Steps for reproducing this issue:

  1. Do something with Steam
  2. ????
  3. Minor freezing
NNLBen 2024-04-18 github

I know I submitted something similar before, but it's not the same this time - last time it was purely when out of focus/AFK. Now it aggressively freezes also when active

DDoomguy1364 2024-04-19 github

I am also having this issue on an up to date Arch Linux, both beta and live build of steam; On wayland and X11.

EDIT: added steam runtime diagnostic!
Steam Runtime Info.txt

KKairanD 2024-04-20 github

I'm having the same issue, but it seems more related to some activities (for example, changing status from online to invisible in the friends list results in a freeze, followed by "Steam is not responding"). I have tested Debian Stable (+kernel backport) and Arch Linux, as well as the repository version and Flatpak. Happens with the stable and the beta client.

My GPU is Radeon RX 7600XT. I'm using Wayland and GNOME.

Mmdsmendes94 2024-04-22 github

I'm having the same issue, but it seems more related to some activities (for example, changing status from online to invisible in the friends list results in a freeze, followed by "Steam is not responding"). I have tested Debian Stable (+kernel backport) and Arch Linux, as well as the repository version and Flatpak. Happens with the stable and the beta client.

My GPU is Radeon RX 7600XT. I'm using Wayland and GNOME.

I tried reproducing this and these are my results

  • Kernel: 6.8.7-3-cachyos
  • DE: KDE Plasma 6.0.4
  • GPU 1: NVIDIA Geforce RTX 3070 Ti Laptop GPU
  • NVIDIA Driver 550.76
  • GPU 2: AMD Radeon 680M
  • Opted into Steam client beta?: NO
  • Steam client version (build number or date): 1709846872

Steam Native NVIDIA+Wayland
Changing status resets steam, happened once

Steam runtime NVIDIA+Wayland
Changing status resets Steam, happened once

Steam Native NVIDIA+X11
Stable

Steam runtime NVIDIA+X11
Stable

Steam Native AMD+Wayland
Freeze happens immediately after changing my status to away, freeze happened immediately I after changed from away to invisible, freeze happened immediately after I changed from invisible to offline and steam reset

Steam runtime AMD+Wayland
Much like steam native under Wayland

Steam Native AMD+X11
Stable
Steam runtime AMD+X11
Stable

DDangonizer 2024-04-23 github

Having the same issue on both beta and stable. Disabling "Enable GPU accelerated rendering in web views" in Settings>Interface fixes the issue for me.

System Information:

OS: EndeavourOS Linux
DE: Plasma 6.0.4 Wayland
KERNEL: 6.8.7-arch1-1
CPU: Intel Core i7-6700K @ 4.00GHz
GPU: AMD Radeon RX 6700 XT (radeonsi, navi22, LLVM 17.0.6, DRM 3.57, 6.8.7-arch1-1)
GPU DRIVER: 4.6 Mesa 24.0.5-arch1.1

Jjorp 2024-04-26 github

possibly more to reference here #10816

Sspillner 2024-05-04 github

+1 for disabling "Enable GPU accelerated rendering in web views" in Settings>Interface (H/T Dangonizer).

I started getting these spurious freezes of the entire X/Plasma user interface (usually 2-3 times during the Steam client startup or restart process, and then at random intervals thereafter; each freeze lasts anywhere from one to four seconds and completely disables mouse movement, refresh of background windows, etc.) after upgrading from an NVidia to AMD GPU. I do not get these freezes when Steam is not running, nor when I swap the NVidia card back into the same system (and run the proprietary nvidia driver instead of amdgpu). Many other users report these lock-ups when using the amdgpu driver in Wayland, but I'm using vanilla Xorg and saw the same.

Anyway, after disabling GPU-accelerated rendering in webviews (this does not affect your acceleration in games), I no longer see the freezes. Hard to say whether the fault is in the amdgpu driver or Steam itself, although it's certainly notable that other apps don't trigger it.

Xx5f3759df 2024-05-13 github

Have this strange freezes when I click something or change status on friends.

I'm using Fedora 40 with 6650 XT + 7600

Jjorp 2024-05-18 github

Replying to https://github.com/ValveSoftware/steam-for-linux/issues/10793#issuecomment-2118980034

Try disabling "Enable GPU accelerated rendering in web views", that helped fix this issue for me.

JJamesMcMahon 2024-05-26 github

I've recently been encountering these freezes as well, mostly when interacting with the chat window.

Ditto, it really seems to be chat related in someway because it's always when I am messaging folks that it locks up. On openSUSE Tumbleweed. Happens under both KDE Plasma and Gnome.

Trying the disable "Enable GPU accelerated rendering in web views" fix and so far so good.

If it's helpful to give any kind of debug output let me know as I can recreate the problem pretty easily most days.

System Info:

Hardware Information:

  • Hardware Model: ASUS ROG STRIX X670E-I GAMING WIFI
  • Memory: 32.0 GiB
  • Processor: AMD Ryzen™ 7 7800X3D × 16
  • Graphics: AMD Radeon™ RX 7900 XTX
  • Disk Capacity: 4.0 TB

Software Information:

  • Firmware Version: 2413
  • OS Name: openSUSE Tumbleweed
  • OS Build: (null)
  • OS Type: 64-bit
  • GNOME Version: 46
  • Windowing System: Wayland
  • Kernel Version: Linux 6.9.1-1-default
Ffloraaubry 2024-06-22 github

With AMD, can confirm disabling hw acceleration fixes it. But as excepted, this make GamepadUI almost unusable
Just to add that it is not chat related.

Frezze can appear when trying to add a non steam game, whem trying to launch gamepadui, on friend ui ...

Xx5f3759df 2024-06-22 github

100% repro when using friends UI (try to go online or offline)

disabled hw acceleration fixes issue, but steam overlay will be mostly slow and unusable

TTDuffinNTU 2026-06-22 github

Still getting this in Fedora 43 - 2 yrs to the day of the last comment! I'm guessing the HW Acceleration is messing with the GPU drivers or something but still annoying...

Operating System: Fedora Linux 43
KDE Plasma Version: 6.6.5
KDE Frameworks Version: 6.26.0
Qt Version: 6.10.3
Kernel Version: 7.0.12-101.fc43.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 16 × AMD Ryzen 9 5900HX with Radeon Graphics
Memory: 32 GiB of RAM (30.7 GiB usable)
Graphics Processor 1: AMD Radeon Graphics
Graphics Processor 2: AMD Radeon RX 6800M
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: ROG Strix G513QY_G513QY
System Version: 1.0