protonscr

Steam crashes while browsing Community Market

steamclosed reviewedSteam client
ValveSoftware/steam-for-linux#1995 · opened 2013-02-24 by ghost · updated 2013-04-25 · 13 comments · github
?ghost 2013-02-24 github

Steam crashes when I`m trying to open page with item listings (Mann.Co Supply Crate for example).
Log
Sys. Info
Crash Dump

Pperuginim 2013-02-25 github

I can confirm this happening to me as well, although I am not sure how to extract the log files or crash dump info. Steam closes gracefully(without any error messages) so I can't exactly specify what is happening. This happened to me when I clicked to view the Genuine Wyvernguard Edge, and has a 100% chance of crashing Steam.

EDIT: Steam seems to completely close down; once it crashes I can't see any evidence of it running (looking at the results from top)

I'm running a stock Ubuntu 12.10 on a Lenovo ThinkPad x230

Here is some info from Help -> System Info through Steam:
http://paste.ubuntu.com/5565385/ // Help -> System Info

Here is some more CPU/Mem info grabbed from /proc/cpuinfo & /proc/meminfo:
http://paste.ubuntu.com/5565346/ // Cpu
http://paste.ubuntu.com/5565352/ // Mem at time of crash, not sure if this is particularly usefull

Ggdrewb-valve maintainer 2013-02-25 github

Another CEF/Chromium crash, we'll need to repro locally.

Ggdrewb-valve maintainer 2013-02-26 github

A future beta client will have a fix for this.

Ggdrewb-valve maintainer 2013-03-05 github

I think yesterday's beta client has the fix for this. Do you still see it after updating?

?ghost 2013-03-06 github

It works without crashes!
Thank you!

Pperuginim 2013-03-07 github

I still crash when trying to view an item in the marketplace. I made sure to force a check for an update to the latest client through the steam app itself; it reported that it had the most up to date version of the steam client available.

Ggdrewb-valve maintainer 2013-03-07 github

Are you running the Steam client beta? The fix is only in the beta.

From: peruginim
Sent: ‎March‎ ‎6‎, ‎2013 ‎7‎:‎47‎ ‎PM
To: ValveSoftware/steam-for-linux
CC: Drew Bliss
Subject: Re: [steam-for-linux] Steam crashes while browsing Community Market (#1995)

I still crash when trying to view an item in the marketplace. I made sure to force a check for an update to the latest client through the steam app itself; it reported that it had the most up to date version of the steam client available.

—
Reply to this email directly or view it on GitHubhttps://github.com/ValveSoftware/steam-for-linux/issues/1995#issuecomment-14541584.

Pperuginim 2013-03-07 github

I'm sorry, your right I'm not using the beta. I'll keep an eye out for updates in the future.

Ggdrewb-valve maintainer 2013-03-07 github

You can opt into the beta if you want to try it. In the client go to Settings, choose the Account tab and then click the button down in the beta participation section to try the beta out.

Ggdrewb-valve maintainer 2013-03-07 github

No requirement that you do so, though, that's only if you'd like to try it now.

Pperuginim 2013-03-12 github

Tried it, everything is working fine, thanks.

Rrawsp33d 2013-03-15 github

How can I join the beta if Steam crashes with this error on startup? Is there perhaps a programmatic way to switch?

Ggdrewb-valve maintainer 2013-03-16 github

This particular issue won't help you since it's specific to browsing the market after Steam is running. If you're having problems with an immediate crash on startup the most likely problem is a video driver issue and the beta wouldn't be crucial. There are a number of issues open here with discussions about that kind of thing, plus startup crashes in general.

Upstream links