protonscr

Steam failing to load due to segfault

steamclosed AMD driversreviewed
ValveSoftware/steam-for-linux#2063 · opened 2013-03-02 by brittyazel · updated 2017-04-12 · 4 comments · github
Bbrittyazel 2013-03-02 github

Yesterday steam was working beautifully, but today I can not get it to load at all. I have purged it from my system numerous times, and I have ran steam --reset to no avail. According to the report there is some sort of segfault on line 700 of the steam.py script. I have also seen that other people from other distros are having this same issue.

I am running arch linux x86_64.

[britt@BrittArchPC ~]$ steam
Running Steam on arch rolling 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1361807486_client)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
Installing breakpad exception handler for appid(steam)/version(1361807486_client)
[2013-03-02 02:39:42] Checking for update on startup
[2013-03-02 02:39:42] Checking for available updates...
Installing breakpad exception handler for appid(steam)/version(1361807486_client)
[2013-03-02 02:39:42] Download complete.
[2013-03-02 02:39:42] Verifying installation...
unlinked 0 orphaned pipes
removing stale semaphore last operated on by process 7670 with name 0eBlobRegistryMutex_1C921C0FBC6C50F24AD711C8EFBFB84D
removing stale semaphore last operated on by process 7670 with name 0eBlobRegistrySignal_1C921C0FBC6C50F24AD711C8EFBFB84D
removing stale semaphore last operated on by process 7670 with name 0emSteamEngineInstance
removing stale semaphore last operated on by process 7670 with name 0eSteamEngineLock

(steam:7782): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",

(steam:7782): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Adwaita/gtk-2.0/gtkrc:1137: error: unexpected identifier direction', expected character}'
Gtk-Message: Failed to load module "gail"
Gtk-Message: Failed to load module "atk-bridge"
Installing breakpad exception handler for appid(steam)/version(1361807486_client)
[0302/023943:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
Installing breakpad exception handler for appid(steam)/version(1361807486_client)
Installing breakpad exception handler for appid(steam)/version(1361807486_client)
Installing breakpad exception handler for appid(steam)/version(1361807486_client)
/home/britt/.local/share/Steam/steam.sh: line 700: 7782 Segmentation fault (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"
[britt@BrittArchPC ~]$

Xxzor244 2013-03-02 github

I too am experiencing this issue
/home/alexm/.local/share/Steam/steam.sh: line 700: 4200 Segmentation fault (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"
This crash happens when mousing over a new child dialogue box or the 'Play' button of a game in Library. It is reproducible when I leave my mouse cursor over a new popup window, however if I move my mouse out of the way before the popup window fully displays, the seg fault doesn't occur.
Dump reports don't seem to upload, however they are generated.
crash_20130302123109_1.dmp http://ubuntuone.com/7DQUq6YPmivQQco1SSklPp

Processor Information:
Vendor: GenuineIntel
Speed: 3301 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.10 (64 bit)
Kernel Name: Linux
Kernel Version: 3.5.0-25-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11300000
X Window Manager: GNOME Shell
Steam Runtime Version: steam-runtime-release-i386_2013-02-22

Video Card:
Driver: ATI Technologies Inc. AMD Radeon HD 6700 Series

Driver Version:  4.2.11903 Compatibility Profile Context
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x1002
DeviceID:  0x68ba
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.51" x 11.54"  (23.50" diag)
                                        52.1cm x 29.3cm  (59.7cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: Realtek ALC887-VD

Memory:
RAM: 12000 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 228040 Mb
Largest Free Hard Disk Block: 154743 Mb

Installed software:

Recent Failure Reports:

Ggdrewb-valve maintainer 2013-03-04 github

This looks very similar to #2019, which turned out to be an AMD driver issue. If you try some of the driver switching discussed there do you have better results?

Bbrittyazel 2013-03-05 github

Yeah I have diagnosed it to the catalyst driver. Removing catalyst-dkms and catalyst-utils and installing mesa-libgl allowed it to start again. The only problem is that after looking at his solutions, they seem to only pertain to Ubuntu. Arch has a totally different directory structure it seems like for their libgl

Kkisak-valve maintainer 2017-04-12 github

Closing as general video driver quality from 2013 is no longer relevant.

Nothing extracted yet.