protonscr

Steam cannot detect VRAM size (Mesa drivers)

steamclosed reviewedSteam client
ValveSoftware/steam-for-linux#2897 · opened 2013-10-05 by kwahoo2 · updated 2018-05-17 · 15 comments · github
Kkwahoo2 2013-10-05 github

System information:

Operating System Version:
    Ubuntu 13.04 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.11.0-031100-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11303000
    X Window Manager:  Compiz
    Steam Runtime Version:  steam-runtime-release_2013-09-05

Video Card:
    Driver:  X.Org Gallium 0.4 on AMD TURKS

    Driver Version:  3.0 Mesa 9.3.0-devel (git-b280516 raring-oibaf-ppa+glvdpau)
    OpenGL Version: 3.0
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x1002
    DeviceID:  0x6758
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 20.91" x 11.77"  (23.98" diag)
                                            53.1cm x 29.9cm  (60.9cm diag)
    Primary VRAM Not Detected

While dmesg shows:

dmesg | grep VRAM
[    7.161765] radeon 0000:01:00.0: VRAM: 1024M 0x0000000000000000 - 0x000000003FFFFFFF (1024M used)
[    7.161770] [drm] Detected VRAM RAM=1024M, BAR=256M
[    7.163143] [drm] radeon: 1024M of VRAM memory ready
TTele42 2013-10-05 github

Possibly related to #1562.

Yyashac3 2013-10-08 github

Same here:

Operating System Version:
    Ubuntu 12.04.3 LTS (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.11.1-031101-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11103000
    X Window Manager:  Compiz
    Steam Runtime Version:  steam-runtime-release_2013-09-05

Video Card:
    Driver:  X.Org Gallium 0.4 on AMD RV770

    Driver Version:  3.0 Mesa 9.3.0-devel (git-cfbfb50 precise-oibaf-ppa+glvdpau)
    OpenGL Version: 3.0
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 59 Hz
    VendorID:  0x1002
    DeviceID:  0x9442
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 20.08" x 11.42"  (23.07" diag)
                                            51.0cm x 29.0cm  (58.6cm diag)
    Primary VRAM Not Detected

dmesg | grep VRAM
[    8.890563] radeon 0000:01:00.0: VRAM: 512M 0x0000000000000000 - 0x000000001FFFFFFF (512M used)
[    8.890567] [drm] Detected VRAM RAM=512M, BAR=256M
[    8.895472] [drm] radeon: 512M of VRAM memory ready
Ttkossak 2014-06-13 github

The same on Linux Mint 17: https://gist.github.com/tkossak/1b22784b7c10714bc00d

Bbaos780 2014-07-30 github

How long does it take to fix this?

Bbluszcz 2015-01-01 github

Ubuntu Trusty 14.04 Radeon 6800.

https://gist.github.com/bluszcz/acd31503858c156d5b0c

Bbaos780 2015-03-08 github

Tested nvidia with 960 then 970(because I wanted more vram)
vram now works, My ati cards are now collecting dust.

Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4000 Mhz
8 logical processors
8 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 14.04.2 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.13.0-46-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11501000
X Window Manager: GNOME Shell
Steam Runtime Version: steam-runtime-release_2015-01-06

Video Card:
Driver: NVIDIA Corporation GeForce GTX 970/PCIe/SSE2

Driver Version:  4.5.0 NVIDIA 346.35
OpenGL Version: 4.5
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x10de
DeviceID:  0x13c2
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 73.70" x 41.46"  (84.53" diag)
                                        187.2cm x 105.3cm  (214.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4096 MB
Supported MSAA Modes:  2x 4x 8x 16x

Sound card:
Audio device: Nvidia ID 71

Memory:
RAM: 16006 Mb

Miscellaneous:
UI Language: English
LANG: en_CA.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 17705 Mb
Largest Free Hard Disk Block: 9790 Mb

Installed software:

Recent Failure Reports:

Bbootkiller 2016-09-16 github

Happy to report vram now shows correctly on amd open source, at least on this brand new card (RX460). Not sure if it displayed correctly on my HD4770 before I changed it.

`
Video Card:

Driver:  X.Org Gallium 0.4 on AMD POLARIS11 (DRM 3.3.0 / 4.8.0-rc4-mainline, LLVM 3.8.1)
Driver Version:  3.0 Mesa 12.0.3
OpenGL Version: 3.0
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x1002
DeviceID:  0x67ef
Revision Not Detected
Number of Monitors:  1
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18,74" x 10,55"  (21,50" diag)
                                        47,6cm x 26,8cm  (54,6cm diag)
Primary VRAM: 4060 MB`
Sstevethepocket 2017-01-24 github

Yeah, this has been resolved for me as well, although it's still detecting the wrong OpenGL version (see #4698 for deets). My guess is that it was a Mesa deficiency all along.

Kkisak-valve maintainer 2017-01-24 github

Closing per last 2 comments, thanks.

Ggulafaran 2017-06-18 github

doesnt detect it still on mesa/nouveau

`Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 4000 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Network Information:
Network Speed:

Operating System Version:
"Arch Linux" (64 bit)
Kernel Name: Linux
Kernel Version: 4.11.5-1-zen
X Server Vendor: The X.Org Foundation
X Server Release: 11903000
X Window Manager: awesome
Steam Runtime Version: steam-runtime-beta-release_2016-12-05

Video Card:
Driver: nouveau Gallium 0.4 on NVF1

Driver Version:  3.0 Mesa 17.1.2
OpenGL Version: 3.0
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 144 Hz
VendorID:  0x10de
DeviceID:  0x100a
Revision Not Detected
Number of Monitors:  2
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 23.54" x 13.23"  (26.97" diag)
                                        59.8cm x 33.6cm  (68.5cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: Realtek ALC887-VD

Memory:
RAM: 16004 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Steam Controller Cable and Base: Not set
Total Hard Disk Space Available: 233199 Mb
Largest Free Hard Disk Block: 159601 Mb
VR Headset: None detected

Recent Failure Reports:
`

Sstevethepocket 2017-06-18 github

Looks like it has no idea what your card even is. What is it?

Ggulafaran 2017-06-18 github

its a 780ti

NNovaCygni 2017-12-12 github

Appears to still be a issue sadly :(

?ghost 2018-02-26 github

On my RX470 this is still a issue. I don't know if this is an issue of my Distro (Debian) or of steam.

Sstevethepocket 2018-05-17 github

@NovaCygni and @nikikrupka has this been resolved now? The latest patch notes say:

Fixed low resolution in Big Picture mode due to incorrect video memory detection on Mesa

Nothing extracted yet.