Opening any game's store page freezes the browser

steamclosed Steam client

ValveSoftware/steam-for-linux#5039 · opened 2017-06-22 by JacobSvenningsen · updated 2017-07-06 · 6 comments · github

JJacobSvenningsen 2017-06-22 github

Your system information

CPU: AMD Ryzen 1700x
GPU: Radeon 270x using the Padoka PPA (commit 79bd1d4)
Kernel: Linux 4.12.0-rc2

Steam client version (build number or date): Built Jun 21 2017, at 21:32:32
Distribution (e.g. Ubuntu): Debian Sid
Opted into Steam client beta?: Yes
Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

I went to the store page and clicked on any game. When I went to the game's page, the steam browser became unresponsive. I can still open up my own profile, library and the community, but I cannot interact with any store page, which also means I cannot actually purchase any game.

Steps for reproducing this issue:

Opt into Beta
Go to Store
Click any game to go to the store page
Browser becomes unresponse and the following error gets written to stdout:
[0622/105529.245937:ERROR:gl_implementation.cc(246)] Failed to load /home/USERNAME/.local/share/Steam/ubuntu12_64/swiftshader/libGLESv2.so: /home/USERNAME/.local/share/Steam/ubuntu12_64/swiftshader/libGLESv2.so: cannot open shared object file: No such file or directory

Creating the swiftshader directory and symlinking both libEGL.so and libGLESv2.so from the parent directory fixes the issue. Symlinking the files provided by the GPU driver fixes the issue as well.
If only libGLESv2.so gets linked, it'll then just complain about missing libEGL.so, so both libraries are required.

Kk4os77 2017-06-22 github

Is this related to #4989 ?

JJacobSvenningsen 2017-06-22 github

It could be. Disabling autoplay seems to avoid the issue, and as soon as you click play a video, it will once again complain about missing libraries. So I guess they're related in that way

Kkisak-valve maintainer 2017-06-22 github

Hello @JacobSvenningsen, does adding the libgles2-mesa-dev package to your system help? It looks like Debian packages libGLESv2.so in that package (compared to libGLESv2.so.2 which is in the libgles2-mesa package). Also, both library name variants are provided by the nvidia proprietary package.

If that helps, also try adding libegl1-mesa-dev.

JJacobSvenningsen 2017-06-22 github

Nope, doesn't fix the issue. Symlinking libGLESv2.so.2 does fix the issue if the link is renamed to libGLESv2.so.2, which makes sense since the libGLESv2.so file included with libgles2-mesa-dev is just a symlink to the same file libGLESv2.so.2 is. Both are links to libGLESv2.so.2.0.0.

Without manually creating the swiftshader directory and linking the libraries, the same error gets written to stdout

Kkisak-valve maintainer 2017-06-25 github

Also seen on my Gentoo mesa/r600g laptop and with Ubuntu 17.04 and mesa on #5044. Mesa users are affected while nvidia proprietary users are not.

Kkisak-valve maintainer 2017-07-06 github

Closing as fixed in the 2017-07-06 steam beta client.

Nothing extracted yet.