protonscr

Steam not starting

steamclosed Steam clientDistro Family: Arch
ValveSoftware/steam-for-linux#5368 · opened 2018-02-04 by MaxMatti · updated 2019-07-18 · 4 comments · github
MMaxMatti 2018-02-04 github

System information

  • Steam client version: None yet
  • Distribution: Arch Linux
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes

Description:

Since the latest kernel update to 4.15 steam doesn't start anymore. To rule out any corrupted configs or executables I uninstalled steam with my package manager, renamed the directories ~/.steam and ~/.local/share/Steam and then installed steam again. The prompt to agree to the terms and conditions appeared and after that nothing. Also when I kill steam and restart it nothing happens. When I run steam from terminal, I get the following output:

Running Steam on arch rolling 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)

Then for a while nothing happens, steam also does not use the CPU.

The same applies to the commands steam-native and steam-runtime.
htop shows me the following process tree:

zsh
  bash /usr/lib/steam/steam
    tee /tmp/dumps/max_stdout.txt
    bash /home/max/.local/share/Steam/steam.sh
      /home/max/.local/share/Steam/ubuntu12_32/steam

The stack seems to be the following:

$ sudo cat "/proc/$(pidof steam)/stack"
[<0>] futex_wait_queue_me+0xc7/0x130
[<0>] futex_wait+0xeb/0x240
[<0>] do_futex+0x4de/0xa90
[<0>] compat_SyS_futex+0x133/0x180
[<0>] do_fast_syscall_32+0xac/0x2b0
[<0>] entry_SYSENTER_compat+0x63/0x72
[<0>] 0xffffffffffffffff

Here are the software versions of steam's dependencies, here are the updated packages that are also dependencies of steam.

Hardware:
Asus Z97P Motherboard
i5-4460
16 GB RAM
GTX 750Ti (Asus)
3 Displays (DVI, HDMI, DP)
PCI SATA Card

Steps for reproducing this issue:

  1. sudo pacman -Syu
  2. Start steam
Kkisak-valve maintainer 2018-02-04 github

Hello @MaxMatti, what video vendor and driver version are you using? Can you confirm your 32 bit opengl driver is working?

glxinfo32 from https://www.archlinux.org/packages/multilib/x86_64/lib32-mesa-demos/ should be good enough to confirm that's not the issue.

MMaxMatti 2018-02-04 github

I get the following:

$ glxinfo32
name of display: :0.0
X Error of failed request:  BadValue (integer parameter out of range for operation)
  Major opcode of failed request:  154 (GLX)
  Minor opcode of failed request:  24 (X_GLXCreateNewContext)
  Value in failed request:  0x0
  Serial number of failed request:  39
  Current serial number in output stream:  40

I also tried running Minecraft (the first game without steam that came to my mind) which ran just fine. I added the list of updated packages in the OP and will edit in my hardware config in a few seconds.

I also tried the suggestions from #4417 but that didn't get steam to start.

Kkisak-valve maintainer 2018-02-04 github

So, that tells you that your 32 bit opengl driver is broken and needs to be fixed. If you're using the nvidia proprietary driver, it's probably the same scenario as #5366.

MMaxMatti 2018-02-04 github 
$ pacman -Q nvidia-utils 
nvidia-utils 390.25-2
$ pacman -Q lib32-nvidia-utils
lib32-nvidia-utils 387.34-1

That seems to be the problem. Upon closer inspection I noticed that in /etc/pacman.conf I activated the repository testing but not multilib-testing. After activating multilib-testing steam works just fine. I tried running Factorio as a quick test.

Nothing extracted yet.