protonscr

Steam Not Opening in Ubuntu 21.04.Not even runned singel time.

steamopen Distro Family: Ubuntu
ValveSoftware/steam-for-linux#7810 · opened 2021-05-25 by Subrat5858 · updated 2021-07-21 · 22 comments · github
SSubrat5858 2021-05-25 github

When i installed steam in my system it just installed normally and then when i tried to run it, it just showing the steam updating and then it became silent,i didn't even logged in it.When the steam running for 10sec or less it shows steam in system monitor and then it just goes like when it close then something named like steamerrorepo or something like that comes for 1sec i reinstalled it 4 or more times i updated my system.
{My system info}
OS: Ubuntu 21.04 x86_64
Kernel: 5.11.0-17-generic
Shell: bash 5.1.4
CPU: Intel i5-2540M (4) @ 3.300GHz
GPU: Intel 2nd Generation Core Proce
GPU: NVIDIA NVS 4200M
Memory: 1319MiB / 3805MiB

Kkisak-valve maintainer 2021-05-25 github

Hello @Subrat5858, if you run steam from a terminal, does the terminal spew give any hints?

SSubrat5858 2021-05-25 github

Hello @Subrat5858, if you run steam from a terminal, does the terminal spew give any hints?

Sorry but i am nearly new to linux so idk i just downloaded the steam client from the steam web site like for windows but the .deb file then then upper issue.Sorry for late reply.And if u have any fix or advice then,If u have discord then contact me if u can.
usertag:-DEadDEmon#5858

Bbdux 2021-05-25 github

I have the same problem and behaviour.

This is what happens when I start it from console:

ben@ben-ubnt:~$ steam
Running Steam on ubuntu 21.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Steam client's requirements are satisfied
WARNING: Using default/fallback debugger launch
/home/ben/.local/share/Steam/ubuntu12_32/steam
[2021-05-25 17:10:29] Startup - updater built May 19 2021 01:53:57
Installing breakpad exception handler for appid(steam)/version(1621394999)
libGL error: No matching fbConfigs or visuals found
libGL error: failed to load driver: swrast
SteamUpdateUI: An X Error occurred
X Error of failed request:  BadValue (integer parameter out of range for operation)
Major opcode of failed request:  151 (GLX)
Minor opcode of failed request:  3 (X_GLXCreateContext)
Value in failed request:  0x0
Serial number of failed request:  44
xerror_handler: X failed, continuing
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2021-05-25 17:10:29] Loading cached metrics from disk (/home/ben/.local/share/Steam/package/steam_client_metrics.bin)
[2021-05-25 17:10:29] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2021-05-25 17:10:29] Using the following download hosts for Public, Realm steamglobal
[2021-05-25 17:10:29] 1. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
Installing breakpad exception handler for appid(steam)/version(1621394999)
[2021-05-25 17:10:29] Checking for update on startup
[2021-05-25 17:10:29] Checking for available updates...
[2021-05-25 17:10:29] Downloading manifest: http://media.steampowered.com/client/steam_client_ubuntu12
Installing breakpad exception handler for appid(steam)/version(1621394999)
[2021-05-25 17:10:29] Download skipped: /client/steam_client_ubuntu12 version 1621394999, installed version 1621394999, existing pending version 0
[2021-05-25 17:10:29] Nothing to do
[2021-05-25 17:10:29] Verifying installation...
[2021-05-25 17:10:29] Performing checksum verification of executable files
[2021-05-25 17:10:29] Verification complete
Loaded SDL version 2.0.15-6501165
Gtk-Message: Failed to load module "gail"
Gtk-Message: Failed to load module "atk-bridge"

(steam:3491): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Yaru-dark/gtk-2.0/main.rc:775: error: unexpected identifier `direction', expected character `}'

(steam:3491): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Yaru-dark/gtk-2.0/hacks.rc:28: error: invalid string constant "normal_entry", expected valid string constant
libGL error: No matching fbConfigs or visuals found
libGL error: failed to load driver: swrast
Steam: An X Error occurred
X Error of failed request:  BadMatch (invalid parameter attributes)
Major opcode of failed request:  151
Serial number of failed request:  50
xerror_handler: X failed, continuing
assert_20210525171029_1.dmp[3570]: Uploading dump (out-of-process)
/tmp/dumps/assert_20210525171029_1.dmp
assert_20210525171029_1.dmp[3570]: Finished uploading minidump (out-of-process): success = no
assert_20210525171029_1.dmp[3570]: error: Couldn't connect to server
assert_20210525171029_1.dmp[3570]: file ''/tmp/dumps/assert_20210525171029_1.dmp'', upload no: ''Couldn't connect to server''
/home/ben/.local/share/Steam/steam.sh: Zeile 771:  3491 Speicherzugriffsfehler  (Speicherabzug geschrieben) $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
Kkisak-valve maintainer 2021-05-25 github

Hello @bdux, swrast is mesa's slower software renderer, and the fact that Steam is trying to use it hints that you're using nVidia's proprietary driver, but don't have the driver's 32 bit userspace support installed. The nVidia proprietary driver requires that the running kernel module, 64 bit userspace, and 32 bit userspace versions are installed and have exactly the same version to work properly.

Please confirm that you're an nVidia user and find what nVidia driver series you're using with something like apt policy nvidia-driver-460 libnvidia-gl-460 libnvidia-gl-460:i386, then run sudo apt install libnvidia-gl-460:i386 (replacing 460 with the driver series you're using) to install the missing userspace support.

Bbdux 2021-05-25 github

I am running 460. From the specs of the reporter of this bug here it looks like he also has an Nvidia device, so it might help him as well.

installing the 32 bit userspace versions helped.

Thanks a lot!

SSubrat5858 2021-05-26 github

can anyone fix mine plz i don't get a singel error do.

SSubrat5858 2021-05-26 github

@kisak-valve sorry but i think u can fix plz.

Kkisak-valve maintainer 2021-05-26 github

We've seen nVidia users that just updated their video driver have the previous nVidia kernel module loaded in memory, but the newer userspace installed on disk, making a mismatched running kernel module, 32 bit userspace and 64 bit userspace version. In that case, all OpenGL applications after the driver update will stall waiting on the video driver.

In that case, restarting the system is the easiest way to reload nVidia's kernel module. You might be seeing this behavior if Steam is just sitting there stalled early on in the application start.

Lligix 2021-05-26 github

Please confirm that you're an nVidia user and find what nVidia driver series you're using with something like apt policy nvidia-driver-460 libnvidia-gl-460 libnvidia-gl-460:i386, then run sudo apt install libnvidia-gl-460:i386 (replacing 460 with the driver series you're using) to install the missing userspace support.

After I don't know how swearing this actually worked (I had to downgrade the drivers from 465 to 460). Thanks!

Eelricgh 2021-05-28 github

guys, I'm have the same problem too.

Running Steam on ubuntu 21.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Steam client's requirements are satisfied
WARNING: Using default/fallback debugger launch
/home/onix/.steam/debian-installation/ubuntu12_32/steam -nominidumps -nobreakpad

Before this output I had same log, but after I update nvidia drivers, and re-install steam I have this.

SSubrat5858 2021-05-28 github

So is that mean there is no fix of this error?

Eelricgh 2021-05-28 github

Yes. I can't run steam

пт, 28 мая 2021 г., 17:46 Subrat5858 @.***>:

So is that mean there is no fix of this error?


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SSubrat5858 2021-05-29 github

Yes. I can't run steam пт, 28 мая 2021 г., 17:46 Subrat5858 @.***>:

So is that mean there is no fix of this error? — You are receiving this because you commented. Reply to this email directly, view it on GitHub <[#7810 (comment)](https://github.com/ValveSoftware/steam-for-linux/issues/7810#issuecomment-850471156)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATMMYYYHPEBGFGBVLPR4CTTTP6UD7ANCNFSM45OPR3IQ .

i don't get any error that i can find any fix sad life.

Hh4xnoodle 2021-05-29 github

i just downloaded the steam client from the steam web site like for windows but the .deb file

@Subrat5858 what did you do after downloading this .deb file? Just double click? What happened next? Please try finding the terminal app and then type steam and you will see the terminal output.

SSubrat5858 2021-05-30 github

@kisak-valve here what you asked
steam
Running Steam on ubuntu 21.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Steam client's requirements are satisfied
WARNING: Using default/fallback debugger launch
/home/subrat/.local/share/Steam/ubuntu12_32/steam
[2021-05-30 09:33:47] Startup - updater built May 19 2021 01:53:57
Installing breakpad exception handler for appid(steam)/version(1621394999)
libGL error: No matching fbConfigs or visuals found
libGL error: failed to load driver: swrast
SteamUpdateUI: An X Error occurred
X Error of failed request: BadValue (integer parameter out of range for operation)
Major opcode of failed request: 155 (GLX)
Minor opcode of failed request: 3 (X_GLXCreateContext)
Value in failed request: 0x0
Serial number of failed request: 50
xerror_handler: X failed, continuing
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2021-05-30 09:33:53] Loading cached metrics from disk (/home/subrat/.local/share/Steam/package/steam_client_metrics.bin)
[2021-05-30 09:33:53] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2021-05-30 09:33:53] Using the following download hosts for Public, Realm steamglobal
[2021-05-30 09:33:53] 1. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
Installing breakpad exception handler for appid(steam)/version(1621394999)
[2021-05-30 09:33:53] Checking for update on startup
[2021-05-30 09:33:53] Checking for available updates...
[2021-05-30 09:33:53] Downloading manifest: http://media.steampowered.com/client/steam_client_ubuntu12
Installing breakpad exception handler for appid(steam)/version(1621394999)
[2021-05-30 09:33:54] Download skipped: /client/steam_client_ubuntu12 version 1621394999, installed version 1621394999, existing pending version 0
[2021-05-30 09:33:54] Nothing to do
[2021-05-30 09:33:54] Verifying installation...
[2021-05-30 09:33:54] Performing checksum verification of executable files
[2021-05-30 09:34:07] Verification complete
Loaded SDL version 2.0.15-6501165
Gtk-Message: Failed to load module "gail"
Gtk-Message: Failed to load module "atk-bridge"

(steam:9378): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Yaru-dark/gtk-2.0/main.rc:775: error: unexpected identifier direction', expected character }'

(steam:9378): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Yaru-dark/gtk-2.0/hacks.rc:28: error: invalid string constant "normal_entry", expected valid string constant
libGL error: No matching fbConfigs or visuals found
libGL error: failed to load driver: swrast
Steam: An X Error occurred
X Error of failed request: BadMatch (invalid parameter attributes)
Major opcode of failed request: 155
Serial number of failed request: 56
xerror_handler: X failed, continuing
assert_20210530093347_1.dmp[9472]: Uploading dump (out-of-process)
/tmp/dumps/assert_20210530093347_1.dmp
/home/subrat/.local/share/Steam/steam.sh: line 771: 9378 Segmentation fault (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
subrat@Subrat5858:~$ assert_20210530093347_1.dmp[9472]: Finished uploading minidump (out-of-process): success = yes
assert_20210530093347_1.dmp[9472]: response: CrashID=bp-f0e04ff5-1626-4001-a16a-129fb2210529
assert_20210530093347_1.dmp[9472]: file ''/tmp/dumps/assert_20210530093347_1.dmp'', upload yes: ''CrashID=bp-f0e04ff5-1626-4001-a16a-129fb2210529''

SSubrat5858 2021-05-30 github

i just downloaded the steam client from the steam web site like for windows but the .deb file

@Subrat5858 what did you do after downloading this .deb file? Just double click? What happened next? Please try finding the terminal app and then type steam and you will see the terminal output.

i runned that and it installed it ask me to run a command in terminal an installation then this error.

Kkisak-valve maintainer 2021-05-30 github

So, you're seeing the same issue as @bdux was having with Steam trying to use swrast because your system is configured to use the nVidia proprietary driver, but you do not have the video driver's 32 bit userspace support installed.

The suggestion at https://github.com/ValveSoftware/steam-for-linux/issues/7810#issuecomment-847968798 is relevant to you.

SSubrat5858 2021-05-30 github

So, you're seeing the same issue as @bdux was having with Steam trying to use swrast because your system is configured to use the nVidia proprietary driver, but you do not have the video driver's 32 bit userspace support installed.

The suggestion at [#7810 (comment)](https://github.com/ValveSoftware/steam-for-linux/issues/7810#issuecomment-847968798) is relevant to you.
it proved me dumb.

SSubrat5858 2021-05-30 github

i tried that and it runned i logged in and then i closed it now its neither opening with terminal nor direct.

SSubrat5858 2021-05-31 github

Running Steam on ubuntu 21.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Steam client's requirements are satisfied
WARNING: Using default/fallback debugger launch
/home/subrat/.local/share/Steam/ubuntu12_32/steam
/home/subrat/.local/share/Steam/steam.sh: line 771: 4982 Segmentation fault (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@" what is this error now @kisak-valve

Vvadi2 2021-07-21 github

Steam is failing to launch for me as well, but I do have the 32bit versions of the drivers installed -

 ❯ steam --reset
Installing bootstrap /home/vadi/.local/share/Steam/bootstrap.tar.xz
Reset complete!

~ 
✦ ❯ steam
Couldn't import apt, please install python3-apt or update steamdeps for your distribution.
Running Steam on ubuntu 21.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins potentially out-of-date, rebuilding...
Can't find 'steam-runtime-check-requirements', continuing anyway
WARNING: Using default/fallback debugger launch
/home/vadi/.local/share/Steam/ubuntu12_32/steam

~ took 3s 
✦ ❯ sudo apt install libnvidia-gl-460:i386
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
libnvidia-gl-460:i386 is already the newest version (460.91.03-0ubuntu0.21.04.1).
libnvidia-gl-460:i386 set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.

~ 
✦ ❯ apt policy nvidia-driver-460 libnvidia-gl-460 libnvidia-gl-460:i386
nvidia-driver-460:
  Installed: 460.91.03-0ubuntu0.21.04.1
  Candidate: 460.91.03-0ubuntu0.21.04.1
  Version table:
 *** 460.91.03-0ubuntu0.21.04.1 500
        500 http://nl.archive.ubuntu.com/ubuntu hirsute-updates/restricted amd64 Packages
        500 http://security.ubuntu.com/ubuntu hirsute-security/restricted amd64 Packages
        100 /var/lib/dpkg/status
     460.67-0ubuntu1 500
        500 http://nl.archive.ubuntu.com/ubuntu hirsute/restricted amd64 Packages
libnvidia-gl-460:
  Installed: 460.91.03-0ubuntu0.21.04.1
  Candidate: 460.91.03-0ubuntu0.21.04.1
  Version table:
 *** 460.91.03-0ubuntu0.21.04.1 500
        500 http://nl.archive.ubuntu.com/ubuntu hirsute-updates/restricted amd64 Packages
        500 http://security.ubuntu.com/ubuntu hirsute-security/restricted amd64 Packages
        100 /var/lib/dpkg/status
     460.67-0ubuntu1 500
        500 http://nl.archive.ubuntu.com/ubuntu hirsute/restricted amd64 Packages
libnvidia-gl-460:i386:
  Installed: 460.91.03-0ubuntu0.21.04.1
  Candidate: 460.91.03-0ubuntu0.21.04.1
  Version table:
 *** 460.91.03-0ubuntu0.21.04.1 500
        500 http://nl.archive.ubuntu.com/ubuntu hirsute-updates/restricted i386 Packages
        500 http://security.ubuntu.com/ubuntu hirsute-security/restricted i386 Packages
        100 /var/lib/dpkg/status
     460.67-0ubuntu1 500
        500 http://nl.archive.ubuntu.com/ubuntu hirsute/restricted i386 Packages

~ 
✦ ❯ 

What else could be wrong?

Vvadi2 2021-07-21 github

Last bits of strace steam -

rt_sigaction(SIGINT, {sa_handler=0x55858b54c130, sa_mask=[], sa_flags=SA_RESTORER, sa_restorer=0x7f5d1a664040}, {sa_handler=SIG_DFL, sa_mask=[], sa_flags=SA_RESTORER, sa_restorer=0x7f5d1a664040}, 8) = 0
rt_sigaction(SIGINT, {sa_handler=SIG_DFL, sa_mask=[], sa_flags=SA_RESTORER, sa_restorer=0x7f5d1a664040}, {sa_handler=0x55858b54c130, sa_mask=[], sa_flags=SA_RESTORER, sa_restorer=0x7f5d1a664040}, 8) = 0
rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
write(1, "Can't find 'steam-runtime-check-"..., 65Can't find 'steam-runtime-check-requirements', continuing anyway
) = 65
read(255, "\n# disable SDL1.2 DGA mouse beca"..., 8192) = 2621
openat(AT_FDCWD, "/home/vadi/.steam/starting", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 3
fcntl(1, F_GETFD)                       = 0
fcntl(1, F_DUPFD, 10)                   = 10
fcntl(1, F_GETFD)                       = 0
fcntl(10, F_SETFD, FD_CLOEXEC)          = 0
dup2(3, 1)                              = 1
close(3)                                = 0
dup2(10, 1)                             = 1
fcntl(10, F_GETFD)                      = 0x1 (flags FD_CLOEXEC)
close(10)                               = 0
write(1, "WARNING: Using default/fallback "..., 48WARNING: Using default/fallback debugger launch
) = 48
write(1, "/home/vadi/.local/share/Steam/ub"..., 48/home/vadi/.local/share/Steam/ubuntu12_32/steam
) = 48
rt_sigprocmask(SIG_BLOCK, NULL, [], 8)  = 0
rt_sigprocmask(SIG_BLOCK, [INT TERM CHLD], [], 8) = 0
rt_sigprocmask(SIG_BLOCK, [CHLD], [INT TERM CHLD], 8) = 0
rt_sigprocmask(SIG_SETMASK, [INT TERM CHLD], NULL, 8) = 0
lseek(255, -291, SEEK_CUR)              = 21937
clone(child_stack=NULL, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0x7f5d1a620a10) = 147226
rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
rt_sigprocmask(SIG_BLOCK, [CHLD], [], 8) = 0
rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
rt_sigprocmask(SIG_BLOCK, [CHLD], [], 8) = 0
rt_sigaction(SIGINT, {sa_handler=0x55858b54c130, sa_mask=[], sa_flags=SA_RESTORER, sa_restorer=0x7f5d1a664040}, {sa_handler=SIG_DFL, sa_mask=[], sa_flags=SA_RESTORER, sa_restorer=0x7f5d1a664040}, 8) = 0
wait4(-1, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0, NULL) = 147226
rt_sigaction(SIGINT, {sa_handler=SIG_DFL, sa_mask=[], sa_flags=SA_RESTORER, sa_restorer=0x7f5d1a664040}, {sa_handler=0x55858b54c130, sa_mask=[], sa_flags=SA_RESTORER, sa_restorer=0x7f5d1a664040}, 8) = 0
ioctl(2, TIOCGWINSZ, {ws_row=42, ws_col=138, ws_xpixel=0, ws_ypixel=0}) = 0
rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
--- SIGCHLD {si_signo=SIGCHLD, si_code=CLD_EXITED, si_pid=147226, si_uid=1000, si_status=0, si_utime=0, si_stime=0} ---
wait4(-1, 0x7ffd20fcea50, WNOHANG, NULL) = -1 ECHILD (No child processes)
rt_sigreturn({mask=[]})                 = 0
read(255, "STATUS=$?\n\n# Restore paths befor"..., 8192) = 291
read(255, "", 8192)                     = 0
rt_sigprocmask(SIG_BLOCK, [CHLD], [], 8) = 0
rt_sigprocmask(SIG_SETMASK, [], NULL, 8) = 0
exit_group(0)                           = ?
+++ exited with 0 +++