protonscr

Steam Beta fails to launch

steamclosed Steam clientDistro Family: Arch
ValveSoftware/steam-for-linux#9486 · opened 2023-05-13 by ghost · updated 2023-06-25 · 10 comments · github
?ghost 2023-05-13 github

Your system information

  • Steam client version (build number or date): the latest public beta at the date of posting
  • Distribution: Manjaro
  • Opted into Steam client beta?: Yes
  • Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

Steam fails to launch.

Steps for reproducing this issue:

    ~  steam                                                                                                       ✔ 
steam.sh[2490]: Running Steam on manjarolinux 22.1.1 64-bit
steam.sh[2490]: STEAM_RUNTIME is enabled automatically
setup.sh[2564]: Steam runtime environment up-to-date!
steam.sh[2490]: Steam client's requirements are satisfied
    ~  steam                                                                                                       ✔ 
steam.sh[2645]: Running Steam on manjarolinux 22.1.1 64-bit
steam.sh[2645]: STEAM_RUNTIME is enabled automatically
setup.sh[2719]: Steam runtime environment up-to-date!
steam.sh[2645]: Steam client's requirements are satisfied
    ~  steam                                                                                                       ✔ 
steam.sh[2798]: Running Steam on manjarolinux 22.1.1 64-bit
steam.sh[2798]: STEAM_RUNTIME is enabled automatically
setup.sh[2872]: Steam runtime environment up-to-date!
steam.sh[2798]: Steam client's requirements are satisfied
[2023-05-13 17:25:07] Startup - updater built May 12 2023 21:26:55
[2023-05-13 17:25:07] Startup - Steam Client launched with: '/home/username/.local/share/Steam/ubuntu12_32/steam'
[2023-05-13 17:25:07] Opted in to client beta 'publicbeta' via beta file
You are in the 'publicbeta' client beta.
05/13 17:25:07 Init: Installing breakpad exception handler for appid(steam)/version(1683944175)/tid(2941)
[2023-05-13 17:25:07] Loading cached metrics from disk (/home/username/.local/share/Steam/package/steam_client_metrics.bin)
[2023-05-13 17:25:07] Using the following download hosts for Public, Realm steamglobal
[2023-05-13 17:25:07] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-05-13 17:25:07] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-05-13 17:25:07] 3. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-05-13 17:25:07] Verifying installation...
[2023-05-13 17:25:07] Verification complete

(process:2941): GLib-GObject-CRITICAL **: 17:25:08.058: g_object_ref: assertion 'G_IS_OBJECT (object)' failed

(process:2941): GLib-GObject-CRITICAL **: 17:25:08.058: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
Loaded SDL version 3.0.0-1508-g80a869109
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf321fdb0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf321e500
GetWin32Stats: display was not open yet, good
ComputeStartupMode: found registry default startup mode: 0
Switching to desktopui, since -vgui was not specified
steamwebhelper.sh[2949]: Runtime for steamwebhelper: defaulting to /home/username/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[2949]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
CAppInfoCacheReadFromDiskThread took 60 milliseconds to initialize
Failed to init SteamVR because it isn't installed

(steam:2941): Gtk-WARNING **: 17:25:08.997: gtk_disable_setlocale() must be called before gtk_init()
Local Device Found
  type: 0b05 1908
  path: sdl://1
  serial_number:  - 0
  Manufacturer: 
  Product:      ASUSTeK ROG PUGIO II
  Release:      111
  Interface:    -1

!! Steam controller device opened for index 0.
local (potentially out of sync) copy of roaming config loaded - 7828 bytes.
!! Controller 0 attributes:
  Type: 30
  ProductID: 6408
  Serial: b05-1908-525bcf7
  Capabilities: 00180027
  Firmware Version: 0
  Firmware Build Time: 2147483647 (Tue, 19 Jan 2038 03:14:07 GMT)
  Bootloader Build Time: 2147483647 (Tue, 19 Jan 2038 03:14:07 GMT)
Loaded Config for Local Selection Path for App ID 413090, Controller 0: controller_base/bigpicture_gamepad.vdf
Loaded Config for Local Selection Path for App ID 413090, Controller 0: controller_base/bigpicture_gamepad.vdf
Loaded Config for Local Selection Path for App ID 769, Controller 0: controller_base/basicui_gamepad.vdf
Loaded Config for Last Resort Path for App ID 769, Controller 0: /home/username/.local/share/Steam//controller_base/basicui_gamepad.vdf
Loaded Config for Local Selection Path for App ID 413090, Controller 0: controller_base/bigpicture_gamepad.vdf
Loaded Config for Local Override Path for App ID 413080, Controller 0: /home/username/.local/share/Steam//controller_base/empty.vdf

(steam:2941): GLib-GObject-CRITICAL **: 17:25:10.415: g_object_ref: assertion 'G_IS_OBJECT (object)' failed

(steam:2941): GLib-GObject-CRITICAL **: 17:25:10.415: g_object_unref: assertion 'G_IS_OBJECT (object)' failed

(steam:2941): GLib-GObject-CRITICAL **: 17:25:12.797: g_object_unref: assertion 'G_IS_OBJECT (object)' failed

(steam:2941): GLib-GObject-CRITICAL **: 17:25:12.798: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
[2023-05-13 17:25:12] Shutdown

It used to work a week ago or so, but there was a bug with opening the Steam Market from the CS:GO overlay so I reverted. But hearing that lots of bugfixes have been applied tricked me into beta testing again.

?ghost 2023-05-13 github

In the meantime how can I revert the beta so I can enjoy launching Steam again?

Also this ^ should not be something any user should have to ask or research. If I join the beta and the client refuses to launch a few times in a row, just automatically revert the damn thing and display the "Sowy" message.

Edit: I found and deleted the beta file in /home/username/.local/share/Steam/package.

Ttobhe 2023-05-14 github

@kisak-valve I am getting the same crash on Ubuntu 23.04 so it probably isn't Arch specific.

For others looking for a fix: On Ubuntu the beta file is located at ~.steam/debian-installation/package/beta. Deleting this will downgrade the client to stable on next start, which does work for me.

Aalutarius 2023-05-15 github

Try launching Steam with parameter -forcedesktopscaling 1
Seems the new UI scaling work leads to crashes if you have global scaling set to any factor other than 1 - perhaps only on NVIDIA/X11. Also see reports in issue https://github.com/ValveSoftware/steam-for-linux/issues/5908.

Ttobhe 2023-05-15 github

@RPGHiro I am running on regular 100% with an AMD GPU but I can try and see if that makes a difference.

Aamfern 2023-05-17 github

I am having the same issue, i am running on regular 100% with AMD GPU too. I am able to launch the client in steam-native mode though

?ghost 2023-06-15 github

I think the update just went out of beta and the client launched. :+1:

SSwivelgames 2023-06-23 github

@ceLoFaN Well, I and others are still running into this issue, so closing it doesn't really help x_x

Kkisak-valve maintainer 2023-06-23 github

Hello @Swivelgames, there are several other recent and open issue reports tracking similar symptoms.

If @ceLoFaN is no longer seeing an issue on their end, then there's nothing specific to ponder here and that is not a valid basis for a Steam dev to continue investigating on this specific issue report.

SSynaxis 2023-06-24 github

So why is steam installing aditional packages and messing with my drivers? why is it required?
sudo apt-get remove steam
The following packages were automatically installed and are no longer required:
i965-va-driver:i386 intel-media-va-driver:i386 libdrm-intel1:i386
libegl-mesa0:i386 libegl1:i386 libigdgmm12:i386 libpciaccess0:i386
libva2:i386 mesa-va-drivers:i386 steam-devices va-driver-all:i386

Ll3org 2023-06-25 github

I too have this issue on Ubuntu 22.04. The Steam UI won't start. Everything was fine before the recent updates. If I remove the .steam directory from the user account, Steam will start properly, once only. If the client is closed and restarted, the Steam UI will no longer work. Big picture mode also won't work. The tray icon is visible and the menu is there, but nothing in the menu seems to work.

Upstream links