protonscr

Dead By Daylight / EasyAntiCheat "unexpected error"

steamclosed
ValveSoftware/steam-for-linux#11527 · opened 2024-11-28 by duncte123 · updated 2024-11-28 · 1 comments · github
Dduncte123 2024-11-28 github
Your system information 
Computer Information:
Manufacturer: ASUSTeK COMPUTER INC.
Model: ROG RAMPAGE VI EXTREME
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i9-7980XE CPU @ 2.60GHz
CPU Family: 0x6
CPU Model: 0x55
CPU Stepping: 0x4
CPU Type: 0x0
Speed: 4200 MHz
36 logical processors
18 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System Version:
Ubuntu 24.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 6.8.0-49-generic
X Server Vendor: The X.Org Foundation
X Server Release: 12101011
X Window Manager: KWin
Steam Runtime Version: steam-runtime_0.20241024.105847
Client Information:
Version: 1731433018
Browser GPU Acceleration Status: Disabled
Browser Canvas: Unavailable
Browser Canvas out-of-process rasterization: Disabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Disabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Disabled
Browser Rasterization: Disabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Disabled
Browser Video Encode: Disabled
Browser Vulkan: Disabled
Browser WebGL: Unavailable
Browser WebGL2: Unavailable
Browser WebGPU: Disabled
Browser WebNN: Disabled
Video Card:
Driver: NVIDIA Corporation NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 535.183.01
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x1e07
Revision Not Detected
Number of Monitors: 2
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 18.74" x 10.55" (21.50" diag), 47.6cm x 26.8cm (54.6cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 11264 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Realtek ALC1220
Memory:
RAM: 63973 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 937498 MB
Largest Free Hard Disk Block: 686376 MB
Storage:
Number of SSDs: 4
SSD sizes: 2048G,2000G,1000G,500G
Number of HDDs: 0
Number of removable drives: 0
  • Steam client version (build number or date): 1731433018 / Tue, Nov 12 18:10 UTC -08:00
  • Distribution (e.g. Ubuntu): Kubuntu 24.04
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes
  • Steam Logs: steam-logs.tar.gz
  • GPU: Nvidia RTX 2080 TI

Please describe your issue in as much detail as possible:

Here's the easy anticheat logs:
service.log
anticheatlauncher.log

When I try to launch Dead by Daylight I just get an "unexpected error" during whatever EAC is doing.

Steps for reproducing this issue:

  1. Install Dead By Daylight on a fresh machine
  2. Try to run the game
  3. Observe as game does not go beyond EAC screen

image

Kkisak-valve maintainer 2024-11-28 github

Hello @duncte123, we're tracking issues with games run with Proton in the Proton issue tracker. Also, we're using one issue report per unofficially supported game title run with Proton, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/519#issuecomment-2506183130.

Upstream links